Service 03

AI process automation

We look at which tasks in your business are still done by hand and automate them with AI. The result: platforms, sales systems and apps that work for you.

Let's Talk

10'000+ processes automated

Process check

What do you still do by hand?

Pick an area and see how a typical workflow runs by hand today, and what it looks like once AI takes over.

Today · by hand8 hper week
  1. Gathering enquiries from email, forms and phone2 h
  2. Answering every enquiry individually3 h
  3. Keeping prospects up to date in Excel2 h
  4. Following up, when you remember to1 h
With AI · automatic1 hper week
  1. All enquiries land in one place automatically
  2. AI answers standard questions instantly, even at night
  3. Prospects are scored and prioritised
  4. Reminders and follow-ups run on their own
What we build

Sales system

Example values per week. Our process analysis shows what the numbers are for you.

The difference

Less manual work. More clarity.

  1. 01By hand: Data typed in again and again, across different tools
    Automated with AI: Data entered once, up to date everywhere
  2. 02By hand: Enquiries pile up when nobody’s in the office
    Automated with AI: Enquiries handled instantly, around the clock
  3. 03By hand: Quotes and documents put together from scratch every time
    Automated with AI: AI drafts them, you review and approve
  4. 04By hand: Know-how lives in people’s heads and Excel sheets
    Automated with AI: Processes are documented and run just as well every time
  5. 05By hand: Mistakes from copy-pasting and forgetting
    Automated with AI: Rules and checks run automatically
  6. 06By hand: Growth means hiring more people for routine work
    Automated with AI: Your team looks after customers, not routine
What you get

Workflows become systems.

Every automation is tailored to your business. Depending on the workflow, it becomes one of these solutions – often several working together.

  • 01

    Platforms & web apps

    Portals and admin tools in the browser: for your team, your customers or your members. Courses, bookings, directories.

  • 02

    Sales systems

    From enquiry to signed deal: collect and score leads, create quotes and follow up. With AI that thinks along.

  • 03

    Apps & customer portals

    Your customers book, order or download documents themselves. Around the clock, on any device.

  • 04

    AI assistants

    An assistant that answers questions, sorts emails and drafts copy. Trained on your knowledge, with clear rules.

  • 05

    Interfaces & integrations

    We connect your online shop, till system, CRM and accounting, so data is entered once and correct everywhere.

  • 06

    Dashboards & reporting

    Figures from different systems in one place, clearly presented and always up to date.

Our own systems

Built in-house

Saley and FirstMatic grew out of exactly these kinds of workflows: quotes, sales and customer communication, automated in one system. You can use them as they are or as the basis for your own solution.

01 / 02

Saley AI

Your AI sales agent: automates your sales

25 %
more deals closed than before
Target
37 %
shorter sales cycles
Target
65 %
less time spent on quotes
Target
Visit website: Saley AI
Saley homepage: “Saley automatisiert deinen Verkauf.” (Saley automates your sales.)
02 / 02

FirstMatic

Marketing in one system

80 %
fewer manual tasks
Target
CHF 1'565
saved per month
Target
15
tools replaced
Target
Visit website: FirstMatic
FirstMatic homepage: “Die einzige Software, die du brauchst!” (The only software you need!)
References

Automation in practice

  • Haus der Sprachen

    Courses managed centrally

    −80 %effort for course administration

    • 30 % fewer follow-up questions
    • One central platform for all 5 locations
    View project: Haus der Sprachen
    “About us” page of the Haus der Sprachen website
  • Standortförderung Zürioberland

    Certification, connected

    40 → 10 heffort per certification

    • Official winner of the SVSM Award 2023
    • Effort per certification cut from 40 to 10 hours
    • A shared platform for everyone involved
    View project: Standortförderung Zürioberland
    Home page of the Echtregional Swiss platform
  • Trägerverein Culinarium

    Statistics, automated

    −80 %error rate in data entry

    • Evaluation effort down by around 5 hours per analysis
    • Data preparation about 60 % faster
    • Error rate in data entry down by approx. 80 %
    View project: Trägerverein Culinarium
    Dashboard of the regio.garantie statistics tool with figures on businesses and sales
  • Maillardos

    Online shop and till, connected

    +134 %more conversions

    • 50 % less effort for product maintenance
    • 100 % automated stock sync
    • Higher revenue through an automation platform
    View project: Maillardos
    Home page of the Maillardos coffee roastery's online shop

AI is changing how businesses work

64 %
of business owners expect AI to improve their productivity
Forbes, 2024
70 %
of companies worldwide already use AI in some form
IBM, 2024
10'000+
processes we have already automated for our clients
FirstMedia
Voices

What clients say.

Reviews translated from German.

01 / 30
Voice

“Fast, professional support and delivery, guaranteed. Simply top-notch!”

Rheinhard FustActing coach
Process

How we automate your processes

  1. 01

    Free initial consultation

    You tell us where time gets lost in your day-to-day. We show you what AI can take over. Free and with no obligation.

  2. 02

    Process analysis

    Your time: approx. 90 min

    We go through your workflows with you step by step: what’s done by hand, how often, with which tools? The result is a list with the biggest wins first.

  3. 03

    Concept & prototype

    Your time: approx. 60 min

    We plan the solution and show you a prototype early on. That way you can see how the new workflow feels before we finish building it.

  4. 04

    Delivery in stages

    Your time: approx. 60–120 min

    We build step by step and connect your existing systems. You can test every stage.

  5. 05

    Operation & development

    Your time: approx. 60 min / month

    We train your team, run the solution on Swiss servers and keep automating as your business grows.

FAQ

Questions?

Your question isn’t here? Just ask us – we’ll answer you personally.

Which processes can be automated with AI?

Above all, repetitive ones: answering enquiries, creating quotes, transferring data, coordinating appointments, filing documents or producing reports. In the process analysis, we find out where it pays off most for you.

Do I have to replace my existing tools?

No. Where it makes sense, we connect your existing systems such as CRM, accounting, till system or online shop. We only build new software where nothing suitable exists.

How long until an automation is up and running?

Depending on scope, the first automations are ready in a few days. We develop platforms and larger systems in stages over a few weeks to months, including testing and fine-tuning.

Where do the automations and my data run?

On secure servers, in Switzerland or the EU – your choice. We comply with the Swiss Data Protection Act and only use AI where you approve it.

Isn’t AI inaccurate, or doesn’t it sometimes make things up?

AI can give wrong answers. That’s why we narrow down its tasks, define rules and data, and build in checks. Where it matters, a person reviews things before anything goes out.

Is it worth it for small businesses too?

Especially for them. A few people handle lots of tasks, and every hour spent on routine is an hour lost for customers. We start with the workflow that saves the most time and build from there.

Let's Talk

Free analysis call

Together we’ll look at which tasks in your business are done by hand and what AI can take over.

Talk through your processes with our AI experts.